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Case Negotiation Strategies.
From A Memo for Insurance Company Defense Attorneys
Was this a joke, or was this a serious primer for Workers Compensation defense attorneys detailing specifically how to put the screws to California's injured workers. Only Finnegan, Marks and Hampton knows for sure. It may be 12 years old, but they still play this game by the same rules. The tactics haven't changed. Does this sound like something that is happening to you? Worker's Compensation litigation and case settlement negotiations can be likened to a high stakes game of stud poker. A Worker's Compensation claim is won or lost by combining and manipulating the three proven motivators of the human spirit: fear, hatred and greed. The initial step in defending or negotiating any workers compensation claim is to arm yourself for the fracas. Nothing can replace comprehensive preparation and knowledge of your file material when preparing for the trial or settlement. It is absolutely imperative that each litigated file have a comprehensive chronological receipt, review and analysis letter with specific goals listed therein. Failure to provide a chronological case summary will result in weakness as you will be always wondering whether the opposing party understands and profits from issues you may have missed. Every malingering injured worker lives in fear of the truth. The truth only reigns supreme if you are able to prove disputed facts through the subpoena of past employment, litigation and medical records. Receipt and chronological summarization of all past records forms a critical part of the defense bulwark as you then possess hard documentation to refute later misrepresentations by the applicant. Of course, your review of all subpoenaed records will concentrate not only on inconsistencies as presented to the medical providers, but also for signs of personal debt, marital strfie, sickness or criminal activity. Your records review should be almost predatory in nature as you want to uncover any potential weakness of the opposing party while at the same time increasing your strength through knowledge. The subpoena and summarization of records should be followed by an intensive deposition of the allegedly injured worker. Particular attention should be paid to uncovering applicant's complete past medical, employment, and litigation history. Special attention should be paid to having the applicant specifically define physical restrictions emanating from the injury. Nothing assists the defense posture more than an applicant who lies under oath regarding their past employment history or current physical restrictions. Subpoena of records and deposition of the injured worker should be followed by sub-rosa investigation if the applicant exhibited malingering streaks at the deposition. Investigation should be supplemented with an interview of any and all alleged witnesses to the accident. Again, you are trying to create a chain of events establishing applicant to lack the inherent honesty most people possess. In effect, you want to create a factual basis for the evaluating physicians to completely discount applicant's subjective complaints. The final step in preparing your case for trial or resolution is the solicitation of a medical/legal report. The medical referral letter is the cornerstone of any successful defense case. You must not assume that the physicians will take the time to read any of the enclosed medical records. It is imperative that the claims examiner provide the physician with a chronological presentation of the case that blends together all of the medical records, deposition testimony and sub-rosa investigation. The medical referral letter should emphasize any deceit exhibited by the applicant, symptom magnifications or contradictions between subjective complaints of pain and the lack of objective markers of disability as exhibited in the sub-rosa film. Of course, a healthy history of worker's compensation litigation will cause many physicians to discount an applicant's complaints of pain. Contrary to public opinion, most applicant's attorneys are rather well heeled lawyers who do not enjoy dirtying their hands with deceitful and disgusting clients. One of my goals in defending any workers' compensation claim is to engender dislike of the applicant by opposing counsel. Nothing pleases me more that to watch a major rift develop between an injured worker and the opposing attorney because of my presence in the case. I will first start off by gently reminding opposing counsel that his client is either abusing drugs, using alcohol to excess or abusing his kids or wife. Of course excellent sub-rosa videotape directly contradicting applicant's deposition testimony can serve to undermine the confidence of an applicant's attorney. I always remind opposing counsel of their client's loathsome habits such as inability to hold a job, marital infidelity or disgusting medical problems. I next desire to create a fear of the injured worker in the mind of opposing counsel. It is imperative that you continually make opposing counsel work and meet with his client. I enjoy filing petitions for change of physician, requests for formal and informal rehabilitation conferences and request for pre-trial conferences. I want as many time-sensitive deadlines to exist as possible in the hope that the opposing counsel will miss a filing deadline. I then remind opposing counsel in no uncertain terms that his client is a highly litigious individual who will be suing him next. Nothing resolves a case faster than a fear of malpractice, The actual negotiation of a claim becomes rather simple once you have comprehensively prepared your case. Opposing counsel should be softened up to the point that the following negotiating tips will result in a beneficial resolution:
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